When can I check in?
From 3:00 PM. If you arrive earlier, you can leave your luggage at reception and use our spa and wellness area.
What time is breakfast served?
Our rich breakfast is served from 7:30 to 11:00.
Is the reception open 24 hours?
Yes, our reception is open 24 hours a day.
When is check-out?
We ask that you check out by 11:00 am at the latest.
Are there parking options?
Free parking is available directly at the hotel.
What are the opening hours of the wellness area?
The wellness area is open daily from 7:00 a.m. to 9:00 p.m.
Can the wellness area still be used on the day of departure?
Yes, you are welcome to use the wellness area including your wellness bag on the day of departure.
Are dogs allowed in the wellness area?
No, dogs are not allowed in the wellness area, on the sun terrace or at the lake access.
Can I bring my dog to Hotel Parks?
Dogs are very welcome at the Hotel Parks. For €30 per night, you can add dog treatment and enjoy a wonderful holiday on Lake Wörthersee with your four-legged friend.
What are the sauna’s opening hours?
The sauna is open from 2:00 PM. In rainy weather, the sauna opens at 12:00 PM.
Is the hotel barrier-free?
The spacious complex has several stairs and is therefore not barrier-free.
Is it possible to book the room with half board?
Yes, you are welcome to have half board in the inn ZMAYER during your stay. For only EUR 42 per day, you can enjoy the finest traditional Austrian cuisine, reinterpreted. Please indicate your preferences when booking on our website or let us know of any intolerances or special preferences directly by email. office@parks-velden.at or by phone at +43 4274 2298 with.
Bieten Sie Massagen vor Ort an?
To experience the ultimate relaxation, browse our Massageangebot and reward yourself with a soothing massage.
Is there free WiFi in the hotel?
Our main building and seminar rooms have free WIFI access.
Explanation of the generally applicable bathing regulations.
The regulations for the use of our wellness area & indoor pool are intended to ensure your safety, relaxation, order, and cleanliness in the pool. Compliance with these pool rules is therefore in your interest and in the interest of all pool guests. By signing the registration form, you (or, in the case of minors, your legal guardian or a responsible adult) acknowledge these pool rules as legally binding. Click here for the Bathing regulations.